Master Your Next Adventure

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Privacy Policy

Last Updated: December 2024

Travel Mastery ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, request a consultation, or communicate with us. This includes:

• Personal identification information (name, email address, phone number)
• Travel preferences and requirements
• Payment information (processed securely through third-party providers)
• Communication records and feedback

How We Use Your Information

We use your information to:

• Provide and improve our travel planning services
• Communicate with you about your travel plans
• Send you relevant travel information and updates (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners (hotels, airlines, tour operators) solely to fulfill your travel arrangements.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 555-0187.

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Terms of Service

Last Updated: December 2024

Welcome to Travel Mastery. These Terms of Service ("Terms") govern your use of our travel planning and consulting services.

Service Description

Travel Mastery provides professional travel planning, consulting, and coordination services. We act as your travel advisor and may book services on your behalf through third-party providers.

Client Responsibilities

You agree to:

• Provide accurate and complete information
• Review all travel documents and itineraries carefully
• Maintain valid travel documents (passport, visas, etc.)
• Purchase appropriate travel insurance
• Pay all fees and charges as agreed

Service Fees

Our consulting fees are clearly outlined in your service agreement. Additional costs for bookings, changes, and cancellations may apply based on supplier policies.

Cancellations and Changes

Cancellation and change policies vary by supplier. We will inform you of applicable policies before booking. Our consulting fees are generally non-refundable once services are rendered.

Limitation of Liability

Travel Mastery acts as an intermediary between you and travel suppliers. We are not liable for supplier failures, travel delays, cancellations, or other issues beyond our control.

Travel Insurance

We strongly recommend comprehensive travel insurance. We can provide information about insurance options but are not insurance providers.

Dispute Resolution

Any disputes will be resolved through binding arbitration in New York, NY, under the rules of the American Arbitration Association.

Contact Information

Questions about these Terms? Contact us at [email protected] or +1 (212) 555-0187.

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GDPR Compliance

Last Updated: December 2024

Travel Mastery is committed to compliance with the General Data Protection Regulation (GDPR) and protecting the privacy rights of all individuals.

Legal Basis for Processing

We process your personal data based on:

• Consent: When you explicitly agree to processing for specific purposes
• Contract: When processing is necessary to fulfill our travel services
• Legitimate Interest: For business operations and service improvement
• Legal Obligation: When required by law

Your GDPR Rights

Under GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Restrict Processing: Limit how we use your data
• Data Portability: Receive your data in a structured format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Travel records are typically retained for 7 years for tax and legal compliance.

International Transfers

When we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected].

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.

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Cookie Policy

Last Updated: December 2024

This Cookie Policy explains how Travel Mastery uses cookies and similar technologies on our website.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyze how our site is used.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly. These cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information.

Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

Preference Cookies: Remember your preferences and settings for a personalized experience.

Third-Party Cookies

We may use third-party services like Google Analytics that place their own cookies. These services have their own privacy policies governing cookie use.

Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Cookie Consent

By using our website, you consent to our use of essential cookies. For non-essential cookies, we'll ask for your explicit consent through our cookie banner.

Updates to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

Questions about our cookie practices? Contact us at [email protected].

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DMCA Policy

Last Updated: December 2024

Travel Mastery respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Claims

If you believe content on our website infringes your copyright, please provide our designated agent with:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on our site
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

DMCA Agent Contact

Travel Mastery DMCA Agent
425 Park Avenue, Suite 2200
New York, NY 10022, USA
Email: [email protected]
Phone: +1 (212) 555-0187

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with:

• Your physical or electronic signature
• Identification of the removed content and its prior location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to federal court jurisdiction

Repeat Infringers

We will terminate accounts of users who are repeat copyright infringers in appropriate circumstances.

Good Faith

Please ensure all DMCA notices are submitted in good faith. Misrepresentations may result in liability for damages and attorney fees.